Stop asking your customers for money.
Ok, dont stop, but there are other things you can get from them that are often far more valuable.
Some of the world’s leading organizations such as Google, Amazon, Apple, Starbucks and P&G are finding ways to work with their customer communities to create better products, communicate more efficiently and provide better service and support.
How do you do this? We think we can help.
YOU + US + LOTS OF OTHER PEOPLE
We have developed a framework to help organizations work with their communities to achieve better outcomes. You can learn more about our framework at Colaboratorie.org.
We follow (and try to understand) work by people like Clay Shirky, Jeff Howe, Jeff Jarvis, Henry Jenkins and Eric von Hippel. We have interviewed community organizers to understand how leading organizations work with their communities. And we participate in and create “Colaboratories” to facilitate these process.
If you need examples of how organizations are collaborating with their stakeholders in new and interesting ways, this is a crowdsourced, crowdsouring list we contribute to regularly.
SHARE RISKS – WE DO
We like to find ways to share risk.
We believe that if we can work together to improve your product, service or experience and ensure that customers are delighted, your business will thrive. If we help you to make real improvements, we all benefit. If not, we don’t deserve much.
Sometimes we work on an hourly basis or for a project fee, but we are much happier when we can find ways to link our success to your success – from sharing in sales to receiving equity, we want to share risk.
In some cases, we might even consider investing via our (small) fund.
ENOUGH ABOUT US
We’d rather hear from you and talk about your Colaboratorie, so please contact us.
Still reading?
Oh yes, the name. Pronounced “moo-toe-poe,” our company is named after the Motopos National Park in Zimbabwe. The name means “bald heads”. But we really picked it because of the landscape which reminded us of people gathered together, talking. And the impossibly balancing boulders suggest that with the right conditions, anything is possible.
Like we said, we’d rather hear what you are working on.
